BOOKING, PAYMENT &
CANCELLATION POLICIES
Payment & Prepaid Sessions Policy
All training sessions with JC Elite Coaching Ltd must be paid in full in advance to confirm and secure a booking.
Payment confirms your allocated session time and allows us to plan coaching staff, pitch hire, and session content efficiently. Sessions are not considered confirmed until payment has been successfully received.
If payment is not received prior to the scheduled session, the session will not go ahead and may be:
Rescheduled to a later date, or
Released to another player
This policy ensures structure, fairness, and respect for coaching time.
This applies to:
1-to-1 sessions
Group sessions
Block bookings
Automatic Payment Policy
All sessions booked through the JC Elite Coaching Ltd online booking system are prepaid and automatically confirmed at the time of booking.
Payments are taken immediately upon booking to secure the selected time slot and coaching availability.
Once a booking is made:
Payment is processed instantly
The session is automatically confirmed
The time slot is reserved exclusively for the player
Sessions will not go ahead without successful payment. If payment is unsuccessful, the booking will not be confirmed, and the session slot may be released.
This system ensures consistency, efficiency, and professionalism across all JC Elite Coaching services.
Cancellation Policy
All cancellations must be made with a minimum of 24 hours’ notice.
Cancellations made with less than 24 hours’ notice
The session will be charged in full
No refund or credit will be issued
This includes:
Late cancellations
No-shows
Missed sessions due to lateness
We strongly encourage players and parents to notify us as early as possible if unable to attend.
This policy applies to all sessions, including individual, group, and block bookings.
Block Booking Payment Policy
All block bookings must be paid in full in advance to confirm and secure sessions.
Payment confirms your place within our schedule and allows us to plan sessions, staffing, and facilities appropriately.
If payment for a block booking is not received in advance:
Sessions will not be held
Time slots may be moved or released to other players
Block bookings are only considered confirmed once payment has been successfully received.
This policy ensures fairness, consistency, and respect for both player development and coaching time.
Policy Acceptance
By booking a session with JC Elite Coaching Ltd, you confirm that you have read, understood, and agreed to all policies outlined above.
These policies are in place to protect players, parents, coaches, and the overall quality of the JC Elite Coaching experience.